Apex Legendshas steadily been growing in popularity, with Season 8 achieving peak performance for the overall playerbase. In JanuaryApex Legendshit a new concurrent player recordon Steam with almost 130,000 players online at one time.
Unfortunately, some of those new players have probably encountered a frustrating login issue as of late, which is preventing some players from logging into the game entirely. Thankfully,Apex Legendsdeveloper Respawn Entertainment is hard at work fixing the issue and will be giving out in-game items to players who send in reports proving they have been recently affected by the error.
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The issue is a connection error that occurs right when players try to log in to the game and get to the main lobby. Usually, players will experience extremely long load times only to be met with a continual “code:net” error, which will then boot them back to the login screen. This issue has been persisting for quite some time, as back in February theApex LegendsAnniversary collection event was extendedbecause of similar login errors.
Respawn issued a tweet saying “just under 450” players globally have been affected by the login error, and that the team has been “manually restoring” affected accounts. According to Respawn, the team has fixed 70 percent of the account issues that were reported, which is a great sign. Additionally, Respawn is urging players that have been affected by the bug to reach out via Respawn’s help site. Finally, the team has promised to givefree items to affectedApex Legendsplayers"as a small make-good."
Though Respawn did not go into specifics on what free items affected players will receive, there have been reports from players who apparently received their items already. One player in particular, who provided evidence to news outlet Dexerto, was given150Apex Legendsheirloom shardsand 15,000 Apex Coins after getting their account fixed by Respawn. Additionally, the player confirmed that they did experience the “code:net” account bug, and it was the reason their account was being worked on. This is a pretty substantial reward, considering 150 heirloom shards lets players claim a free Legend heirloom, which is the rarest in-game cosmetic players can purchase.
Additionally, the 15,000 Apex Coins will allow players to purchase a myriad of different Legend and weapon cosmetics from the in-game shop. Seeing asApex Legendsin-game currency is solely used to purchase cosmetic items, it is about the best compensation that players could hope for. However, this account bug has generated a lot of ire aimed at Respawn andApex Legends, no doubt being a contributing factor in makingApexone of the most tweeted aboutgames so far this year. On the bright side, it seems Respawn is getting this issue under control.
Apex Legendsis available on PC, PS4, Switch, and Xbox One.
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